Terms and Conditions

i. Overview of Terms and Usage

Introduction

These Terms of Use and any terms expressly incorporated herein ("Terms") apply to your access to and use of the websites and mobile applications provided by www.looniebit.com.
LoonieBit is owned and operated by Clearcrest Inc. UAB with registration number 306094970, authorised to provide virtual currency service, with registered address at Lviv st. 21A, LT-09313, Vilnius, Lithuania.
By clicking the "create account" button or using the Service, you agree to be legally bound by these Terms of Use and all terms incorporated by reference.

Eligibility

You must meet eligibility criteria to use LoonieBit. You must be an adult. Some locations are not available.
You may not engage in illegal activities using our Service.

Service

LoonieBit facilitates exchange services (buy/sell) encompassing a broad spectrum of Fiat currencies (including EUR) and Cryptocurrencies (such as BTC or ETH). It's important to note that users with Canada as their country of residence and/or country of citizenship are eligible to exchange BTC and ETH only; other coins are not available.
LoonieBit may suspend your account temporarily or permanently if you are not eligible to use the Service or breach these Terms of Use.

Risks

Engaging in any exchange operation in the cryptocurrency market can be risky and potentially lead to significant losses.
Therefore, you should carefully consider whether using the Service suits you, considering your financial resources and other circumstances.
Cryptocurrencies are inherently unpredictable and unstable and will continue for the foreseeable future. They entail an inherent risk of hacks, transfer errors, and government sanctions that are out of LoonieBit's control.
Do not exchange funds you cannot afford to lose.
LoonieBit is not a trading site. LoonieBit does not endorse, support, or recommend any trading platform. LoonieBit is not liable for any loss or damage, including any loss of funds or profit.
Please don't use Service if you do not understand these risks.

ii. Definitions of Key Terminology

Capitalised terms not otherwise defined in these Terms will have the following meaning:

"Cryptocurrency" shall mean BTC, ETH, and any digital assets that may be purchased or sold via the Service.
"Exchange Fees" shall mean fees charged in connection with the Service at the applicable rates and computation methods specified in the Fee Schedule.
"External Account" shall mean any financial account of which you are the beneficial owner maintained by a third-party payment service of a financial institution.
"Force Majeure Event" shall mean an event beyond LoonieBit's reasonable control, including but not limited to blockchain network failure, equipment for software malfunction, communications or power failure, the action of government, labour dispute, accident, riot, insurrection, war, fire, an act of God such as extraordinary weather conditions, earthquake, flood, or any other cause beyond LoonieBit's reasonable control.
"Funds" shall mean Digital Asset, Legal Tender, or Fiat currency.
"Market Exchange Rate" shall mean the prevailing market exchange rate determined by our liquidity providers.
"Actual Exchange Rate" shall mean the exchange rate at which an exchange order was executed.
"Wallet" shall mean any Cryptocurrency address or account owned, controlled by you only, and operated outside of the Service.
"Service" shall mean the exchange of Fiat currency to Cryptocurrency and Cryptocurrency to Fiat currency.
"United States" shall mean the United States, District of Columbia, and Insular Possession of the United States.

iii. User Eligibility Requirements

LoonieBit may not make the Service available in all markets and jurisdictions.
You represent and warrant that you:
1. Are of legal age to form a binding contract; You are 18 years of age or older (and at least in the legal age in your jurisdiction);
2. Have full power and authority to enter into this Agreement and, in doing so, will not violate any other agreement to which you are a party;
3. Will not use our Service if any applicable laws in your country prohibit you from doing so following these Terms;
4. Are not located in, or a national or resident of any country to which the United States has embargoed goods or services;
5. Have not previously been suspended or removed from using our Service;
LoonieBit may condition your access or continued access to Service by imposing eligibility requirements.
LoonieBit may require that you demonstrate that you continue to meet eligibility requirements.

iv. User Responsibilities and Usage Limitations

Introduction

These Terms of Use apply to users of the LoonieBit website.
By using any of the services defined below ("Service"), you acknowledge that you have read, understood, and agreed to these Terms of Use, as updated and amended occasionally. If you disagree to be bound by these Terms of Use, you may not access or use any services.
Only eligible Persons are permitted to use the Service. Any person not eligible to access the Site will breach these Terms of Use.
These Terms of Use and the articles of incorporation constitute the entire agreement and understanding concerning the use of all services.

LoonieBit Account

You may have only one LoonieBit account per Service user.
When you create a LoonieBit Account, you agree to:

Provide accurate, current and truthful information;
Create a strong password that you do not use for other online services;
Maintain the security of your account by not sharing your password with third parties.
Promptly notify LoonieBit if you detect any suspicious activity on your account.
Take responsibility for all activities that occur under your account.

Transfer of Funds to LoonieBit Account

You may transfer funds from an External Account of which you are the beneficial owner. This includes, but is not limited to, payment service accounts, deposit accounts by a financial institution, or Digital Asset Accounts.
An External Account may be used to deposit funds into your LoonieBit account or withdraw funds from your LoonieBit account.
The External Account must comply with all regulatory AML/KYC requirements.
You can deposit funds by credit card. Depositing funds to your LoonieBit account by credit card confirms that you have read, understood, and accepted these Terms of Use. Your credit card payments may be delayed or rejected.
Your credit card company or a third-party processor may reject your credit card payment. LoonieBit will not be liable for any losses, fees, or charges connected to your credit card.
Using your credit card is subject to additional terms set forth by your credit card agreement, including extra fees.
In case of a chargeback, you will be liable for any resulting costs and fees. You authorise LoonieBit to deduct expenses and fees related to the chargeback directly from your Funds without notice.
When making a credit card transaction on LoonieBit, please note that we temporarily hold funds (authorization) until all requirements, such as KYC/AML, are met. We will capture the transaction only after completing these requirements. If the capture fails, the order will be canceled.

Communications

You consent to receive electronically all communications, agreements, documents, receipts, notices, tax forms, and disclosures LoonieBit provides in connection with the Service and your LoonieBit account.
You consent to LoonieBit providing these communications by posting on web pages via the Service, emailing them to your email address, and sending a text message to a mobile phone number. Carrier's messaging, data, or other fees may apply.
To access electronic communications, you must use a computer with an internet connection, a current web browser, and software to read PDF files.
You must keep a current email address, mobile phone number, and mail address on file with LoonieBit. You consent to LoonieBit sending you an electronic communication. Still, suppose you do not receive it because details are incorrect, outdated, or blocked by your service provider, or you cannot receive electronic communications. In that case, LoonieBit will be deemed to have provided the communication to you whether or not you received the communication.
If your email address or mobile phone number becomes invalid, such that electronic communications sent to you are returned, LoonieBit may deem your account inactive.
May withdraw your consent to receive electronic communications by sending a withdrawal notice to LoonieBit support. LoonieBit may suspend or terminate your use of Service.
If you want a paper copy of the previous communication after withdrawing consent to receive Communications electronically, you may request a copy by contacting LoonieBit support. LoonieBit will charge you a processing fee of 0.30 EUR per page and shipment expenses. You must provide a current physical mailing address.

Nature of Relationship

The relationship between you and LoonieBit is independent.
Nothing herein contained shall be deemed to create any other form of relationship. LoonieBit is not acting as your agent, advisor, broker, trader, intermediary, or in any fiduciary capacity.
All communication provided to you shall be construed as advice to perform or refrain from performing any action.

Taxes

You are responsible for determining if any taxes apply to transactions you complete using the Service.
You are responsible for reporting and remitting the correct tax to the appropriate tax authority.
LoonieBit cannot be responsible for determining whether taxes apply to your Transactions.

Fair Use

Using the Service, you agree that you will not violate any law, contract, intellectual property, or other third-party right or commit a wrongful act, a crime, or a tort. You are solely responsible for your conduct while using our Service.
Without limiting the generality of the foregoing, you agree that you will not use the Service in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from thoroughly enjoying the Service or that could damage, disable, overburden, or impair the functioning of Service.
You agree that you will not use Service to pay for, support, or otherwise engage in illegal gambling activities, money laundering, financing terrorist activities, fraud, or other illegal activities.
You agree not to use any robot, spider, crawler, scraper, or other automated means or interface not provided by LoonieBit to access the Service or extract data.
You agree that you will not use or attempt to use another user's account.
You agree that you will not attempt to circumvent any content-filtering techniques or attempt to access any service or area you are not authorised to access.
Agree that you will not develop third-party applications interacting with Service.
You agree that you will not use the Service to provide false, inaccurate, or misleading information.
You agree that you will not use the Service to encourage or induce any third party to engage in the above activities.

Unclaimed Property

If LoonieBit cannot return your Funds to your External Account after a reasonable period of inactivity, LoonieBit may report and remit such Funds following applicable unclaimed property laws.

v. Terms of Currency Exchange

Definition of Service

By submitting an order via the Service interface, you authorise LoonieBit to execute a transaction on a spot basis and charge you all applicable fees.

Accuracy of Information

You must provide all required information per the instructions presented on the screen.
You represent and warrant that any information you provide is accurate and complete.

Restrictions

LoonieBit may, at any time and the Company's sole discretion, refuse any transaction order submitted, limit the transaction amount, or impose any other condition or restriction upon your use of the Service.

Transaction Fees

Using the Service, you agree to pay LoonieBit the fees for exchanges and any transactions completed using the Service, which we may change occasionally.
Besides the Fees, your External Account operator may impose fees for using your External Account. Any fees imposed by your External Account operator will not be reflected on the transaction information provided by LoonieBit. You are solely responsible for paying any fees an External Account operator imposes.
By using the Service, you authorise LoonieBit, or a designated payment processor, to charge or deduct your Funds for any applicable Fees owed in connection with the transactions you complete using the Service.
Fees charged with the Service shall be at the applicable rates and computation methods specified in the Fee Schedule. If at any time and for any reason, the Exchange Fees made under these Terms of Use exceed the maximum rates permitted to be charged by applicable law, the parties hereto agree that the Exchange Fees shall be reduced automatically to the maximum rates permitted to be charged by applicable law.
Upon your failure to make any payment of fees, commissions, charges, or other expenses due to LoonieBit, LoonieBit may, at any time and in the Company'sCompany's sole discretion to refuse any transaction order submitted, impose limits on the transaction amount, or impose any other condition or restriction upon your use of the Service.
Failure to pay Fees or any other amounts owed to LoonieBit under these Terms of use for more than 60 days, LoonieBit will charge you 1% monthly interest and/or the maximum percentage permitted by the applicable law to cover LoonieBit's loss of income and collection-related costs.

Exchange Rate

LoonieBit will attempt, on a commercially reasonable basis, to execute the transaction on or close to the prevailing market exchange rate, as determined by our liquidity providers.
You acknowledge that the exchange rate may differ from prevailing rates.
You acknowledge that during periods of volatility in the marketplace for any Digital Assets or Legal Tender, the actual exchange rate may differ from your exchange order's prevailing market exchange rate.
LoonieBit will use commercially reasonable efforts to settle exchange orders as soon as possible on a spot basis and up to two (2) days from the date you submitted a transaction order.

Payment for an External Account

Only payment methods specified by LoonieBit may be used to purchase and sell Cryptocurrency. By submitting an exchange order, you represent and warrant that you are authorized to use the designated payment method and authorize LoonieBit or our payment processor to charge your designated payment method.
Your exchange order may be suspended or canceled if the payment method is invalid or unacceptable.

Disruption of Service

In the event of an error in providing the Service, in an exchange order confirmation, in processing the order, or otherwise, LoonieBit reserves the right to correct such error and revise your purchase transaction accordingly or to cancel the purchase and refund any amount received, after deduction of applicable fees.
In a market disruption or force majeure event (see Key Definitions above), such as a blockchain network failure, LoonieBit may suspend access to the Service.
Following any such event, you acknowledge that prevailing market exchange rates may differ from the rates available before such an event.

Cancellation of transaction order (Buying/Selling)

You may cancel an order initiated via transaction order form only if such cancellation occurs before LoonieBit executes the exchange operation.
Once your order has been executed, you may not change or cancel your authorization for LoonieBit to complete the transaction.
If an order has been partially filled, you may cancel the unfilled remainder.
If a transaction order is incomplete due to insufficient funds, LoonieBit may cancel or fulfil a partial order using available Funds.

No Refunds

All exchange operations, sales, and purchases of Cryptocurrency via the Service are final.
LoonieBit does not accept returns and will not provide refunds unless specifically provided in these Terms of Use.

vi. KYC and Transaction Reversal Policy

Under Regulatory Guidance, completing a successful "Know Your Client" ("KYC") procedure is a necessary condition for using the Service. Documents and media files will be uploaded to your LoonieBit account and stored per LoonieBit's Privacy Policy.
A successful KYC procedure allows clients to use the Service and settle the client's exchange order per clause V.5.4.
The documents and media files requested may include, but are not limited to:

Transactions of up to EUR 1,000: Valid ID.
Additional documentation for transactions of EUR 1,000 to EUR 32,000: Recent Utility bill.
Additional documentation for transactions above EUR 32,000: Live Identity verification.
Additional documentation for transactions above EUR 75,000:

Source of funds form and supporting documents.
Video call.

If a user refuses to complete said KYC process for any reason, the User shall:
Inform LoonieBit of refusal to complete the KYC process in writing to LoonieBit customer service.
Provide a valid personal account/wallet to reverse the transaction. LoonieBit shall then initiate a transaction reversal. The User's FIAT funds/cryptocurrency shall be returned to the User's account/wallet five (5) days after the date a user submits a refusal to complete the KYC statement.
If, under a KYC process, LoonieBit refuses to provide services to a user due to AML policy, compliance directive, or any other reason, LoonieBit shall initiate a reversal of the transaction, and the User's FIAT funds/cryptocurrency shall be returned to the User's account/wallet up to five (5) days of the date upon which a user submitted an exchange order.

vii. Statement on Associated Risks

You agree to access and use the Service at your own risk.
Note that this brief statement cannot disclose all the risks associated with the Cryptocurrency market.
Any cryptocurrency operation involves a high degree of risk and the potential for significant losses. Therefore, you should carefully consider whether using the Service suits you, considering your financial resources and other circumstances.
LoonieBit and none of its agents or employees are investment or trading advisors.
By using the service, you acknowledge that Cryptocurrency is inherently unpredictable and unstable and will continue to be so for the foreseeable future.
Cryptocurrencies entail inherent risks, including hacks, transfer errors, and government sanctions outside LoonieBit's control.
LoonieBit is not responsible for communicating, anticipating, or detecting all known or unknown risks inherent in the cryptocurrency markets.
Before performing cryptocurrency operations, you must carefully consider your capabilities, experience level, and risk tolerance.
Do not exchange funds you cannot afford to lose.
LoonieBit is not a trading site. LoonieBit does not endorse, support, or recommend any trading platform. Furthermore, you acknowledge that risks are associated with utilising Internet-based trading systems. LoonieBit is not liable for any loss or damage, including any loss of funds or profit.
You acknowledge the inherent risks of utilising an Internet-based exchange service, such as hardware or software failure and Internet connection failure. You acknowledge that LoonieBit shall not be responsible for any disruptions, errors, delays, or communication failures you may experience when using the Service, however caused.
Cryptocurrencies constitute a rapidly changing and unpredictable environment with endless variables and factors outside your or LoonieBit's control. New risks emerge at every moment, creating market risk and uncertainty. LoonieBit is not responsible for anticipating, detecting, or communicating all known or unknown risks in the Cryptocurrency market.
Some factors that could cause negative operational performance are market volatility, government policies and regulations, hacks and security breaches resulting in the theft of funds, price manipulation, and general economic or market conditions.
Risk is the exposure to the chance of loss. You confirm that even though it seems unlikely, there is a real chance of realising risk that may result in the total loss of your Funds.
In certain market conditions, the market can reach a daily price fluctuation limit or insufficient liquidity, in which case your exchange order execution might be impossible.

viii. Ownership of Intellectual Property

Intellectual Property Rights

Unless otherwise indicated, all copyright and other intellectual property rights in all content and other materials contained on our website or provided in connection with the Service are the proprietary property of LoonieBit. International copyright laws and other intellectual property rights laws protect them.
Content and materials may include the LoonieBit logo, designs, text, graphics, pictures, information, data, software, files, and the selection and arrangement.
LoonieBit does not permit any use of the content and materials other than for their intended purposes.
LoonieBit grants you a limited, non-exclusive, and non-sublicensable license to access and use the LoonieBit content and materials for your personal or internal business use.
Such licence permits no resale of the content or materials. It forbids the distribution, public performance, or public display, modifying, or otherwise making any derivative use of content or materials.
Any suggestions, ideas, or other materials regarding the Service or the Company you provide, by correspondence with support or otherwise, by posting through our Service or otherwise, are the intellectual property of LoonieBit.
LoonieBit will own exclusive rights to any information submitted as suggestions, ideas, or feedback to change or improve service. Such suggestions are non-confidential and shall become the sole property of LoonieBit.
LoonieBit will be entitled to the unrestricted use and dissemination of the feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you. You waive any rights you may have to the suggestions, ideas, or feedback, including copyright and moral rights.
LoonieBit reserves the right to disclose your identity to any third party claiming your content violates their intellectual property privacy rights.

Trademarks

"LoonieBit" and LoonieBit's logo are trademarks of LoonieBit and may not be copied, imitated, or used, in whole or in part, without LoonieBit's prior written permission.
You may not use any trademark, product, or service name of LoonieBit without prior written permission.
Use above includes metatags or hidden text utilizing any trademark, product, or service name of LoonieBit.
The look and feel of LoonieBit Site and Service, including all page headers, custom graphics, button icons, and scripts, is the service mark, trademark, and/or trade dress of LoonieBit and may not be copied, imitated, or used in whole or in part, without prior written permission.
All other trademarks, registered trademarks, product names, and company names or logos mentioned through the Service are the property of their respective owners. Reference to any products, services, processes, or other information by name, trademark, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by LoonieBit.

ix. External Content and Third-Party Links

While using the Service, you may view content provided by third parties, including links to web pages of such parties, including but not limited to Facebook links.
LoonieBit does not control, endorse, or adopt any such third-party content and shall have no responsibility for such content, including material that may be misleading, incomplete, erroneous, offensive, indecent, or otherwise objectionable.
LoonieBit is not responsible or liable for any loss or damage incurred from any dealings with third parties.
Interaction and use of third-party content are at your own risk.

x. Procedure for Filing Customer Complaints

General Notes

1LoonieBit is committed to the highest service and client satisfaction level.
Any dissatisfaction with Services, feedback, or voicing the client's opinion can be registered as a complaint. See the instructions below.
LoonieBit is committed to treating you with respect and transparency, handling the complaint fairly, and promptly responding.
The response shall strive to be constructive and include an explanation and reasoning when possible.

How to Register a Complaint

Prepare identifying information about yourself and the transaction in the subject of the complaint. The identifying information may include:
Your LoonieBit account number.
Full name and address, as provided when registering your account.
Transaction number.
Send your complaint by email to support@looniebit.com. Please state "complaint" in the subject.
By regular mail, mailing to Lviv st. 21A, LT-09313, Vilnius, Lithuania.

Stage One: Complaint Investigation

Within two working days, the complainant will be emailed about the process and the expected time frame for investigation and resolution. Our staff will examine the complaint within 14 business days of receiving it.
Company response will be delivered to the Claimant by email or certified mail.
Under exceptional circumstances, the Company may add 10 days to the examination period above. The Claimant will be informed as to the reason for the delay.

Stage Two: Manager Review

If you are not satisfied with the Company's response in stage one, you may request an additional review by a manager.
Resend the complaint to support@looniebit.com or by regular mail, mailing to By regular mail, mailing to Lviv st. 21A, LT-09313, Vilnius, Lithuania. Please state "Complaint Manager" in the subject.
Please explain why you are dissatisfied with the response in stage one. Provide identifying information that the Company may need to identify you: your name, address, and/or other Account number, and/or the transaction number on which you have feedback, questions, or complaints, as well as official investigation results and resolution from Stage One. Without this information, the complaint will not be submitted to Stage Two.
A manager will review the complaint, and the response will be given on stage one within 14 business days. As far as possible, complaints or appeals will be investigated and resolved within 14 working days of being received on Stage Two. If this time cannot be met, you will be informed of why and the alternative time frame for resolution. The alternative time frame can be added to 10 business days.

Stage Three: Arbitration

If you are still unsatisfied after exhausting stages one and two, you may apply for arbitration.
See clause XIII for additional information on how to apply for arbitration.

xi. Service Suspension, Termination, and Account Closure

LoonieBit may, in its sole discretion, without liability to the customer, at any time and without prior notice, discontinue, temporarily or permanently, access to any LoonieBit Service.
In the event of a customer breach of these Terms of Use, a Force Majeure Event, or any other event that would make the provision of Service commercially unreasonable for LoonieBit, LoonieBit may, in its sole discretion and without liability to the customer, suspend your access to Service without prior notice.
Following such an event, LoonieBit may terminate your access to Service, deactivate your account and delete all related information.
In the event of account termination, LoonieBit will attempt to return any funds to your account after deducting due fees.

xii. Legal Disclaimers and Limitations of Liability

Limitation of Liability

Except as otherwise required by law, in no event shall LoonieBit, its suppliers, service providers, directors, members, employees, or agents be liable for any special, indirect, or consequential damages or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in action in contract, tort, negligence or otherwise, arising out of or in any way connected with the use of or inability to use our services, including without limitation any damages caused by or resulting from reliance by any user on any information obtained from LoonieBit, or that result from mistakes, omissions, interruptions, deletion or loss of files or information, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from a Force Majeure Event, communications failure, theft, destruction or unauthorized access to records, programs or services.
To the maximum extent permitted by applicable law, in no event shall the aggregate liability of LoonieBit, including company suppliers, service providers, directors, members, employees or agents, whether in contract, warranty, tort, negligence, active or passive, arising out of or relating to the use of, or inability to use, LoonieBit Service, or to these terms exceed the fees paid by you to LoonieBit during the 12 months immediately preceding the date of any claim giving rise to such liability.

Indemnity

You agree to defend, indemnify, and hold harmless LoonieBit, its directors, members, employees, agents, officers, and affiliates from any claim, demand, action, damage, loss, cost or expense, including reasonable attorneys' fees, arising out or relating to your use of, or conduct in connection with, the Service, your violation of Terms of Use, your violation of any rights of any other entity.

Disclaimer of Warranties

LoonieBit provides "as is" and "as available" services.
LoonieBit expressly disclaims, and you waive, all warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, including the information, content, and materials contained therein.
That information you store or transfer through LoonieBit services may become irretrievably lost, corrupted, or temporarily unavailable due to various causes, including but not limited to software failures, protocol changes, Force Majeure Events, denial-of-service attacks, maintenance, or other causes. You acknowledge the above-stated risk and confirm you are solely responsible for backing up any information you store or transfer through Service.

xiii. Governing Law and Dispute Resolution Process

Jurisdiction

The Terms of Use shall be governed by, construed, and enforced according to the laws of Lithuania without giving effect to the principles of conflicts of law.

Conflict Resolution

The parties shall use all reasonable efforts to resolve any dispute or controversy arising from this Agreement amicably. In the event of a conflict that cannot be resolved by the parties themselves, parties, under separate express arrangements, may commence a mediation or arbitration proceeding.
The language of the mediation or arbitration in such a situation shall be English unless otherwise agreed by the parties. A mediation or arbitration award, in the event of initiation of such proceedings by both parties, shall be final and binding upon the parties. This clause does not limit the consumer's rights provided by consumer protection legislation or the right of any party to pursue any other remedies, including claim remedies, before any competent court.

xiv. Additional Provisions and Final Clauses

Entire Agreement

These Terms of Use contain the entire agreement between you and LoonieBit and supersede all prior and contemporaneous understandings regarding the Service.

Amendment

LoonieBit reserves the right to make changes or modifications to these Terms of Use from time to time, in LoonieBit's sole discretion, by posting the amended Terms of Use on the website and by communicating these changes through any written or other contact methods, we have established with you.
The amended Terms will be practical immediately after that, and your use of the Service following the date the amended Terms are published will constitute consent to such amendments.

Waiver

'LoonieBit’s failure or delay in exercising any right, power, or privilege under these Terms of Use shall not operate as a waiver.

Severability

The invalidity or unenforceability of any of these Terms of Use shall not affect the validity or enforceability of any other Terms of Use, all of which shall remain in full force and effect.

Descriptive Headings

The descriptive headings of the Terms of Use are inserted for convenience only and do not constitute a part of the Terms of Use.

Assignment

You may not assign or transfer any of your rights or obligations under these Terms of Use, including in connection with any change of control.
LoonieBit may assign or transfer any or all of its rights under these Terms of Use, in whole or in part, without obtaining your consent or approval.

xv. How to Contact Us

If you have any questions or need assistance, our team at LoonieBit is here to help. You’ll be able to reach us through the following channels:

Via email at support@looniebit.com;
Via phone number +14378869702 or +37052144957;
Or through the contact form provided on the website: www.looniebit.com/contacts.

We appreciate your patience and look forward to connecting with you shortly.